A TMC technology stack has four layers: booking, where content from the GDS, NDC and direct connections reaches a booking tool; mid office, where quality control, policy and ticketing happen; back office, where invoicing and reconciliation happen; and an AI…
Travel agency back office automation covers everything that happens after a booking: invoicing, BSP and card reconciliation, commission tracking, debit memo handling, ledgers and client reporting. Most agencies treat it as an admin saving. For an IATA-accredited agency it is…
Start by measuring, not buying. Count your monthly volume by task type, work out which tasks follow a rule that is knowable in advance, and audit what your GDS already automates. Most TMCs find their biggest manual job is already…
